You’ve probably heard of Social Networking (using Myspace, LinkedIn, Facebook or others to network with friends and business associates).
Social Media is another buzz word that you should be familiar with. Companies are using social media to get feedback from customers. Customers use social media to make buying decisions.
Frank Gruber wrote a list of social media tools that he uses every week. If you have a minute scan through the list. Social Media & Love For Bright Shiny Objects.
Commoncraft does a great job explaining social media in the following clip:
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