It’s unfortunate that this is so rare, but encountering a company that really puts customers first is rare. I found a quote from the owner of an electric company that warmed my heart. Bruce Hasnas of Bruce Electric Equipment, located in Lindenhurst, NY says, “It’s simple. Anyone can sell you a transformer. We sell you know-how, the right transformer, and service, plus quality products right off the shelf all at low competitive prices.”
Bruce Electric Equipment Corporation is one of the largest dealers and master stocking distributors of quality electric power equipment including dry type transformers, switchgear, power line conditioners, circuit breakers, and more.
They’ve figured out what is important to their customers - having inventory available when the customers need it. They accomplish this by maintaining an enormous inventory. They buy used and new surplus equipment from manufacturers in very huge quantities, and pass the savings on to their customers. This eliminates waiting (which as we all know is any customer’s biggest pet peeve)
Bruce Electric has been in business for 70 years. ”Their mission is to treat every order as if it’s the most important one in the world because to the customer and his business, it is!”
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