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category archive listing Category Archives: Rachelle Haid

Should Changes in Volume Discounts be counted in Net Installs?

May 29, 2008 – 9:29 am

Question from Rachelle Haid

This month we installed service to a customer who has a volume discount.  This installation caused them to meet a threshold where they will get a larger discount on every active service that they have with us.  Should we count the increased discount in net installs.

Answer:
Since we define net installs as the change […]

By Sandi Mays | Also posted in Definitions | Comments (0)

Rachelle’s Excel tip - Date Arithmetic

May 21, 2008 – 11:15 am

Step by Step instructions on how to manipulate dates in Excel.

By Sandi Mays | Also posted in Excel | Comments (1)

Can I count this as a sale?

May 15, 2008 – 5:14 pm

Question from Rachelle Haid

We have a large order volume from a single customer this month.  Some of these orders are adds and some are drops.  The customer has a porting clause in their Service Agreement.   Should I count the adds as new sales and the drops as disconnects, or should I net the amounts and only […]

By Sandi Mays | Also posted in Definitions, Sales Reporting | Comments (0)